LDR 535: Leading Change – Full Course Solution
LDR 535: Entire Course
LDR 535 Week 1 Discussion – Collaboration and Organizational Change
Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students or your faculty member.
Due Thursday
The following exercise introduces you to how an organization’s culture influences its ability to make desirable changes aligned to its mission, values, and strategies.
Complete the collaboration warm-up exercise, Assessing the Role of Collaboration in Facilitating Organizational Change. A transcript of this interactive exercise is also available.
Consider what you learned in the experience and respond to the following in a minimum of 175 words:
- What do you think the role of collaboration is in assessing organizational culture?
- How do you think collaboration can assist an organization to align its current organizational culture with one that will facilitate positive change?
- What do you think the role of collaboration is in initiating change?
- What are some of the strategies you could use to contribute to effective collaboration when initiating change?
- Describe a behavior you have expressed in the past that prevents effective collaboration. Explain how you could avoid repeating this behavior and identify a more effective one to replace it with.
Due Monday
Post 2 replies to classmates or your faculty member. Be constructive and professional.
LDR 535 Week 2 Discussion – Elements of Organizational Culture
Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students or your faculty member.
Due Thursday
Discuss the importance of an organization’s mission, vision, values, and strategies.
- How should these elements shape the organizational culture and develop culture for change?
- Share your response in a minimum of 175 words, and provide a specific example to illustrate your explanation.
Due Monday
Reply to at least 2 of your classmates or your faculty member. Be constructive and professional.
LDR 535 Week 3 Discussion – Leadership Theory in Action
Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students or your faculty member.
Due Thursday
The following exercise allows you to practice collaboration skills to develop transformational leadership strategies.
Complete the case study exercise, Transformational Leadership. A transcript of this interactive exercise is also available.
Consider what you learned in the experience and respond to the following in a minimum of 175 words:
- Do you agree with Jobs’ leadership approach? Why?
- What might you do to facilitate a more empathetic collaborative space?
- How would effective collaboration still have allowed Apple to succeed?
- What would you say to a colleague who is being disrespectful, abusive, or aggressive during a collaborative exchange?
Due Monday
Post 2 replies to classmates or your faculty member. Be constructive and professional.
LDR 535 Week 4 Discussion – Transformational Leadership
Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students or your faculty member.
Due Thursday
Recall an experience with a transformational leader.
- What transformational leadership qualities did the person possess?
- How did these qualities impact the leader’s interactions with others?
- Share your response in a minimum of 175 words.
Due Monday
Reply to at least 2 of your classmates or your faculty member. Be constructive and professional in your responses.
LDR 535 Week 5 Discussion – Positive Organizational Change
Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students or your faculty member.
Due Thursday
The following exercise allows you to practice workplace collaborative skills and Kotter’s 8-Step Change Model.
Read the Shell Case Study.
Complete the interactive analysis, Strategies for Creating Positive Organizational Change. A transcript of this interactive exercise is also available.
Consider what you learned in the experience and respond to the following in a minimum of 175 words:
- What have you learned during this team collaboration about Kotter’s 8-Step Change Model?
- What is a process for creating a sense of urgency around change?
- How does collaboration promote self-analysis and help you prevent or correct mistakes?
- How does collaboration promote problem solving and help team members improve their skills?
- What are the connections between new behaviors and organizational change? How do you replace old habits?
Due Monday
Post 2 replies to classmates or your faculty member. Be constructive and professional.
LDR 535 Week 6 Discussion – Staying Competitive in a Global Market
Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students or your faculty member.
Due Thursday
Respond to the following in a minimum of 175 words:
- Discuss the relationship between organizational change and the organization’s need to stay competitive in a global market.
- How much does this relationship drive change?
- What other factors drive organizational change?
Due Monday
Reply to at least 2 of your classmates or your faculty member. Be constructive and professional.
LDR 535 Week 1 – Practice: Knowledge Check
________ needs are closely related to the nature of the work and depend upon aspects of the job itself for satisfaction.
Multiple Choice
- Social
- Security
- None of these
- All of these
- Respect
Which of the following is most likely a motivating force for employees who score high on the need for achievement?
Multiple Choice
- Opportunities to interact with others
- Opportunities to make decisions
- Opportunities to work on challenging jobs
- Opportunities to control people and events
In the context of Maslow’s hierarchy of human needs, an organization most likely meets its employees’ needs for recognition by providing
Multiple Choice
- a supportive physical environment.
- job participation vehicles, such as regular staff meetings.
- public acclaim for outstanding contributions.
- proper tools, equipment, and materials to do the job.
_______ is based in mental reasoning.
Multiple Choice
- Logos
- Ethos
- Humor
- Pathos
In the context of Maslow’s hierarchy of human needs, an organization most likely meets the fulfillment needs of its employees by
Multiple Choice
- providing job participation vehicles, such as regular staff meetings.
- providing opportunities for personal growth.
- giving proper tools, equipment, and materials to do the job.
- celebrating holidays, birthdays, and special events.
Which of the following ideas gave Henry Ford’s vision life?
Multiple Choice
- Vertical integration
- All of these
- The moving assembly line
- None of these
- Paying workers as much as was fair
In the context of Maslow’s hierarchy of human needs, the need for ________ is the need to be considered favorably by self and others.
Multiple Choice
- security
- fulfillment
- respect
- survival
A culturally contingent leadership behavior that varies across cultures is being ________.
Multiple Choice
- administratively skilled
- trustworthy
- formal
- egocentric
Although people across generations tend to have different experiences and develop different tastes, they tend to share important ethical values such as ________.
Multiple Choice
- diligence
- dependability
- honesty
- tolerance
In his book The Human Equation, Jeffrey Pfeffer identifies seven practices that successful companies share. Among those practices, ________ addresses lower-level needs.
Multiple Choice
- information sharing
- job security
- extensive training
- team empowerment
LDR 535 Week 1 – Apply: Kotter’s 8-Step Change Model Chart
To prepare for the Week 2 Assessment, consider a past or current professional experience where a culture change was needed.
Using the Organizational Change Chart, outline information about the experience and organization following Kotter’s 8-Step to Change Model as a guiding line.
Kotter’s 8-Step Change Model
- Step One: Create Urgency.
- Step Two: Form a Powerful Coalition.
- Step Three: Create a Vision for Change.
- Step Four: Communicate the Vision.
- Step Five: Remove Obstacles.
- Step Six: Create Short-Term Wins.
- Step Seven: Build on the Change.
- Step Eight: Anchor the Changes in Corporate Culture.
Submit your assignment.
LDR 535 Week 2 – Practice: Diversity in Hiring
Which of the following sources of diversity is NOT covered by U.S. federal law or regulation?
- Multiple Choice
- socioeconomic background
- ethnicity
- sexual orientation
- age
- gender
Which of the following situations represents quid pro quo sexual harassment?
Multiple Choice
- An employee is in jeopardy of losing their job.
- An employee experiences offensive working conditions.
- None of these answers are.
- An employee experiences suggestive remarks.
- All of these answers are.
In order to make up for past discrimination in employment, some companies have used ________ plans to actively find, hire, and develop the talents of people from groups traditionally discriminated against. Steps include active recruitment, elimination of prejudicial questions in interviews, and establishment of minority hiring goals.
Multiple Choice
- affirmative action
- employee assistance
- allies
- collective bargaining
- reverse discrimination
The ____________ prohibits discrimination of race, religion, sex, or national origin and allows for the awarding of punitive and compensatory damages in addition to back pay in cases of intentional discrimination.
Multiple Choice
- Equal Pay Act of 1963
- Family Medical and Leave Act of 1993
- Title VII of Civil Rights Act of 1964
- Civil Rights Act of 1991
- Americans with Disabilities Act of 1990
Required information
Manager’s Hot Seat: Diversity in Hiring
Manager’s Hot Seat: Diversity in Hiring
Human resource management consists of the key activities managers perform to plan for, attract, develop, and retain an effective workforce. One of these key activities is recruiting and selection. Recruiting and selecting involves the process of locating and attracting qualified applicants for jobs open in the organization. It is very important to attract the right people to fill the needs of the organization. In order to avoid exposure to legal liabilities, human resource managers need to be aware of federal laws and regulations protecting employees such as Title VII of the Civil Rights Act. This act prohibits discrimination on the basis of race, color, religion, national origin, or sex.
Attracting and selecting the right people is crucial for the success of your organization. In addition, human resource managers need to understand and uphold the U.S. laws and regulations that protect workers such as the Equal Pay Act, Title VII of the Civil Rights Act, the Age Discrimination in Employment Act, and the Pregnancy Discrimination Act. This legislation aims to reduce discrimination in employment based on racial, ethnic, religious bigotry, and gender stereotypes. In the video case, two equally qualified applicants are interviewed for a sales job. Although the applicants are equally qualified, race and discrimination becomes a major issue in determining who to hire. Should race be a consideration when hiring applicants?
Click the ► button to watch the video. Then, answer the questions that follow.
Play Video
- The two managers are interested…
The two managers are interested in hiring one of the applicants for the position. The process by which the managers determine the relative qualifications of job applicants and their potential for performing well in a particular job is known as __________________.
Multiple Choice
performance appraisal
development
recruiting
training
selecting
- In this situation, the applicants…
In this situation, the applicants were externally recruited to the company from sources outside the organization. Which of the following is an advantage of external recruiting?
Multiple Choice
risks are higher since the applicant is less known
encourages longevity among current employees
limits the pool of fresh talent
applicants may have fresh viewpoints
longer recruitment process
- The topic of race and ethnicity…
The topic of race and ethnicity becomes an issue in the discussion of the two applicants. According to the Wheel of Diversity, race and ethnicity represent _________ dimensions of diversity.
Multiple Choice
internal
neutral
external
medium
organizational
- In determining which applicant…
In determining which applicant to offer the position to, race continues to be an issue. According to which U.S. federal law and regulation is discrimination by race, color, religion, national origin, or sex prohibited?
Multiple Choice
Privacy Act
Worker Adjustment and Retraining Act
Equal Pay Act
Title VII Civil Rights Act
Fair Minimum Wage Act
- During this discussion, one…
During this discussion, one manager feels this has become an ethical issue. In order to choose an applicant, they should be selected by respect for impartial standards of fairness and equity. This means of deciding an ethical dilemma is known as the ________ approach.
Multiple Choice
moral rights
individual
justice
neutral
utilitarian
MC Qu. 01 Which U.S. federal law and regulation requires…
Which U.S. federal law and regulation requires men and women to be paid equally for performing equal work?
Multiple Choice
- Occupational Health and Safety Act of 1970
- Civil Rights Act, Amended 1972
- Equal Pay Act of 1963
- none of these
- Fair Minimum Wage Act of 2007
LDR 535 Week 2 – Practice: Knowledge Check
In the context of work morale, the single best way to achieve high morale is to
Multiple Choice
- get the right person in the right job.
- refrain from career counseling.
- ignore the physical conditions of a work environment.
- make job targets easier.
The quality of doing the right thing for the right reason even in the face of adversity and personal loss is called ________.
Multiple Choice
- rationality
- integrity
- neuroticism
In the context of sexual harassment, ________ is asking for or forcing an employee to perform sexual favors in exchange for receiving some reward.
Multiple Choice
- blackmailing
- gender discrimination
- quid pro quo
- creating hostile work environment
Which of the following is true of the Hawthorne studies?
Multiple Choice
- It concluded that there is a tendency for workers to set their own standards for output.
- It concluded that changes in physical conditions affect workers’ productivity.
- It focused on the ways in which an individual’s performance could be improved.
- It showcased that productivity is not affected by human relations.
Which of the following statements is most likely true about pragmatists?
Multiple Choice
- They focus on the importance of personal conscience and duty.
- They believe in doing what is best for the greatest number of people.
- They maintain that what is true must be based on evidence.
- They emphasize the Golden Rule.
In the context of basic beliefs about people, when we view people as means to an end, we
Multiple Choice
- increase their choices.
- reflect a humanistic view.
- use them as instruments.
- promote a behavioristic view.
Employee training does six important things that include
Multiple Choice
- cutting avoidable turnover and absenteeism.
- building skills and raising morale.
- all of these.
- raising loyalty and reducing mistakes.
- increasing productivity.
The Green Apron Book, a pocket-size job-aid that describes partner (employee) “ways of being” in order to be successful includes all of the following EXCEPT to be ________.
Multiple Choice
- genuine
- knowledgeable
- punctual
- considerate
- welcoming
The German philosopher Immanuel Kant ________.
Multiple Choice
- believed that a person with character is also likely to succumb to base or expedient desires
- rejected the idea that people must be their own lawgivers and freely choose their obligations
- believed that if an individual acts from a good motive and a sense of duty, the act is good regardless of the consequences
- rejected the idea that all people must have free choice in moral dilemmas and be responsible for their own actions
________, former CEO of General Electric, sees management values as a primary source of corporate identity.
Multiple Choice
- Leon Wieseltier
- Jack Welch
- Maury Smith
- William James
LDR 535 Week 2 – Apply: Signature Assignment: Improving Organizational Culture
Purpose of Assessment
Assess an organization’s culture to improve alignment between the culture, mission, vision, values, and strategies. You will be measured on how you assess the organization’s culture as well as how your proposed decisions for improvements align to the organization’s mission, vision, values, and strategies.
In a 7- to 10-slide presentation to the leadership of the organization you chose to explore in Week 1, complete the following:
- Assess the current culture within the organization at the time of your experience.
- Develop the Change Management Plan using Kotter’s 8-Step model.
- Determine the desired outcome as a result of the proposed change.
- Analyze the alignment between the organizations, mission, vision, values, strategies, and the proposed Change Management Plan.
This will be completed by a team with each member responsible to submit a copy of the final report.
Submit your assignment.
LDR 535 Week 3 – Practice: Knowledge Check
Which of the following is the most serious derailment pattern for leaders?
Multiple Choice
- Inability to adapt to changing bosses, followers, and situations
- Inability to build and lead a team
- Inability to build positive relations with peers
- Inadequate preparation for promotion
- Failure to meet performance objectives
Kinds of intelligence include all of the following EXCEPT ________ intelligence.
Multiple Choice
- logical-mathematical
- verbal-linguistic
- permanent-irreducible
- visual-spatial
- interpersonal
In the context of the levels and stages of moral development, identify the major determinant of behavior at Level II, stage 3.
Multiple Choice
- Deference to power
- Approval of others
- Compliance with authority
- Avoidance of punishment
In the context of the levels and stages of moral development, which of the following is most likely a characteristic of Level I, stage 1?
Multiple Choice
- Deference to power
- Acceptance of punishment
- Approval of others
- Attention to individual needs
The word “ethics” is derived from the ________ word ethos, referring to a person’s fundamental orientation toward life.
Multiple Choice
- Greek
- Roman
- Hebrew
- French
- English
Antoine de Saint-Exupéry once commented on the ________, saying, “A rock pile ceases to be a rock pile the moment a single man contemplates it, bearing within him the image of a cathedral.”
Multiple Choice
- need for motivation
- need for leading from a sound foundation
- imaginative nature of vision
- principle that only a man can be a leader
- fact that all great leaders are builders
Unlike promoted leaders, derailed leaders most likely ________.
Multiple Choice
- are dumb and weak-minded
- lack ambition and career goals
- lack technical expertise
- are unable to delegate or build a team
________ writes, “The narcissistic person has built an invisible wall around himself. He is everything, the world is nothing. Or rather: He is the world.”
Multiple Choice
- Steve Jobs
- Henry Ford
- Sigmund Freud
- Erich Fromm
People with well-developed visual-spatial abilities are most likely found in professions such as ________.
Multiple Choice
- carpentry
- teaching
- swimming
- surgery
LDR 535 Week 3 – Apply: Comparing Leadership Theories
To prepare for the Week 4 Assessment, reflect on the leadership theories presented in this week’s readings.
Create a chart comparing at least 3 leadership theories presented in this week’s reading. In next week’s assignment, you will use this information to select leadership theories and approaches to support organizational change that aligns to your chosen organization’s mission and values.
Submit your assignment.
LDR 535 Week 4 – Practice: Organizational Structure—Merging Corporate Differences
Required information
- Manager’s Hot Seat: Organizational Structure—Merging Corporate Differences
Skip to question
Manager’s Hot Seat: Organizational Structure—Merging Corporate Differences
An organization needs a sound structure to coordinate its actions so that strategic goals can be achieved. Different companies and industries organize differently in order to meet the needs of their stakeholders. Though an organization’s structure is meant to facilitate operations and communications, there are times that it can actually impede its success.
National Bank and First American Bank merged to form First National Bank. The Vice President of Retail Banking comes from First American Bank while the Chief Operations Officer comes from National Bank. The COO and VP are meeting with First National Bank’s new President & CEO, who comes from neither predecessor bank. The new bank is facing quite a few challenges including a decrease in the number of clients and deposits, and an increase in employee turnover. How is the leadership team handling this challenge? How would you?
Click the ► button to watch the video. Then, answer the questions that follow.
Charlotte complains that a lot of turnover is coming from branches that used to be First American before the merger. She claims that the employees there were not used to so much oversight. Based on this information, First American was most likely a(n) ______ organization.
Multiple Choice
organic
modular
integrated
mechanistic
high-context
Branch managers at First National Bank report to both a retail banking manager and a central operations officer. One of the managers is focused on sales and the other on control measures. What type of organizational structure does this most closely resemble?
Multiple Choice
horizontal
divisional
hollow
matrix
functional
Francisco’s subordinates are clashing over the fact that Dean believes in ______ authority while Charlotte is advocating for ______ authority.
Multiple Choice
decentralized; centralized
divisional; functional
- centralized; decentralized
- organic; mechanistic
matrix; functional
What can Francisco do to possibly solve the issue at hand?
Multiple Choice
Develop First National Bank into an integrated organization.
Develop First National Bank into a differentiated organization.
Mandate that transaction authority is fully centralized and that tellers cannot handle transactions over $5,000 without approval from central operations.
Turn First National Bank into a fully boundaryless organization.
Mandate that transaction authority is fully decentralized so tellers can handle transactions of any amount.
Dean brings up the ambiguity branch managers at First National Bank face. He believes senior leadership needs to make it clear what managers’ most important priorities are. This thinking most closely resembles which of the following principles?
Multiple Choice
In order for a company to be successful, there needs to be a coordinated effort.
Spans of about 7 to 10 subordinates are considered to be ideal.
If coordinated effort is to be achieved, some people—namely, managers—need to have more authority, or the right to direct the work of others.
There needs to be a link among strategy, culture, and structure.
Top managers need to first create structure, then develop a culture around that structure.
LDR 535 Week 4 – Practice: Knowledge Check
In My American Journey and It Worked for Me, which of the following rules is identified by Colin Powell that is gleaned from his years of experience?
Multiple Choice
- Check small things
- Always prepare
- Uphold discipline
- Pursue with force
Identify the beliefs and common values of the participative leadership.
Multiple Choice
- A reliance on consensus to manage conflict
- Full and free communication
- None of these
- All of these
- A basically human bias
In the words of J.W. Marriott, the founding philosophy of Marriott International is:
Multiple Choice
- “Measure twice, cut once; the guest is always right; travel is a birth right.”
- “Don’t put off until tomorrow what you can do today.”
- “Early to bed, early to rise, work hard, and advertise.”
- “Take care of the associates, the associates will take care of the guests, and the guests will come back again and again.”
Both responsibility and ________ come with the office of leadership.
Multiple Choice
- confusion
- dependence
- wealth
- power
According to Deming, which of the following is a way to improve quality?
Multiple Choice
- Removing barriers to pride of work
- Setting high standards
- Improving job training
- All of these
- Providing a high level of supervision
Which of the following is leadership by intimidation and operates primarily on the principles of fear?
Multiple Choice
- Expert power
- Charisma power
- Coercive power
- Legitimate power
Frederick Winslow Taylor has most likely been criticized for advocating a(n) _____.
Multiple Choice
- elaborate reward system for employees
- systematic approach to problem solving
- extreme division of labor
- scientific selection and training methodology for employees
- Edwards Deming identified _____ for a successful workplace.
Multiple Choice
- 17 habits
- 13 secrets
- 10 commandments
- 12 rules
- 14 points
Management authors Warren Bennis and Philip Slater define participative leadership as ________.
Multiple Choice
- permissive management
- laissez-faire management
- authoritative management
- democratic management
Identify a characteristic of participative leadership.
Multiple Choice
- It creates an atmosphere that discourages emotional expression and task-oriented acts.
- Communication is based on rank and power.
- It is based on the idea that influence is based on technical competence and knowledge.
- There is a reliance on traditional forms of compromise to manage conflict.
LDR 535 Week 4 – Apply: Signature Assignment: Applying Leadership Theories
Purpose of Assessment
Analyze the organization you assessed in Week 2. Apply leadership theories and approaches to support organizational change that aligns to the organization’s mission and values. You will be measured on how you justify your assessment of the leadership approach.
Write a 700- to 1050-word paper for your Leadership Styles Rationale . In your paper, complete the following:
- Restate the needed change within the organization.
- Analyze the various leadership styles you explored in Week 3 in the context of the organizational culture and proposed change.
- Justify which leadership style or approach would best support the organizational change.
- Discuss how this style will support sustainable organizational success.
- Discuss how this style integrates the organization’s mission and vision.
- Discuss how this style will increase value for stakeholders.
Submit your assignment.
LDR 535 Week 5 – Practice: Knowledge Check
Sources of job stress for increasing number of people are
Multiple Choice
- workforce diversity.
- all of these.
- changing work systems.
- new technology.
- global competition.
Identify a true statement about individualists.
Multiple Choice
- They appreciate job descriptions with responsibilities clearly defined.
- They prefer interpersonal commitment as a form of control.
- They assign first responsibility for their own actions to their own conscience.
- They believe highest allegiance should go to superordinate powers.
In the context of the styles of interpersonal relations, meeting the needs of participatives most likely includes ________.
Multiple Choice
- avoiding rigid controls and close supervision
- treating them as separate entities
- keeping human relations smooth and considering personal feelings
- respecting traditions and being clear and logical when giving orders
Which of the following is a reason why leaders fail to delegate?
Multiple Choice
- Lack of knowledge
- All of these
- Lack of trust
- Lack of respect
- Insecurity
According to John Holland’s model of personality and occupational types, social people are most likely described as ________.
Multiple Choice
- adventurous
- creative
- ambitious
- tactful
Which of the following messages is illustrated by the story “The mask”?
Multiple Choice
- The importance of art
- The importance of self-concept
- The importance of power
- The importance of time
- None of these
According to the _______, people perform best when mental and physical arousals are moderate rather than extreme.
Multiple Choice
- Yerkes–Dodson law
- peak-end rule
- Pygmalion effect
- Peter principle
In the context of dealing with burnout, which of the following is most likely an example of a short-term action?
Multiple Choice
- Deep breathing
- Renewing commitments
- Setting priorities
- Clarifying values
In the context of dealing with burnout, which of the following is most likely an example of a long-term solution?
Multiple Choice
- Taking a physical retreat
- Taking care of one’s body
- Developing personal competencies
- Engaging in positive self-talk
________ said, “Develop your people to do their jobs better than you can. Transfer your skills to them. This is exciting but it can be threatening to a manager who worries that he is training his replacement. Smart managers like to see their employees increase their responsibilities because it frees the managers to tackle new or undone tasks.”
Multiple Choice
- Bill Gates
- Martha Stewart
- Mary Kay
- Michael Eisner
- Ted Turner
LDR 535 Week 5 – Apply: Positive Organizational Change
To prepare for the Week 6 Assessment, choose a well-known corporation, such as Samsung, Starbucks, Ford Motor Company, or Waste Management, that implemented a major change. Analyze the corporation’s change process based on Kotter’s 8-Step to Change using the Organizational Change Chart.
- Step One: Create Urgency.
- Step Two: Form a Powerful Coalition.
- Step Three: Create a Vision for Change.
- Step Four: Communicate the Vision.
- Step Five: Remove Obstacles.
- Step Six: Create Short-Term Wins.
- Step Seven: Build on the Change.
- Step Eight: Anchor the Changes in Corporate Culture.
Was this a positive organizational change? Why or why not? If so, what strategies and tactics were effective or ineffective in creating positive organizational change? What strategies and tactics would have worked better?
Submit your assignment.
LDR 535 Week 6 – Practice: Knowledge Check
In the context of the five levels of performance excellence, which of the following is most likely true of a competent manager (Level 3)?
Multiple Choice
- He or she contributes to the achievement of group objectives.
- He or she organizes people and resources toward the effective and efficient pursuit of predetermined objectives.
- He or she stimulates group to high performance standards.
- He or she makes productive contributions through talent, knowledge, skills, and good work habits.
David Marquet focused on two main pillars to turn the USS Sante Fe from the worst to the first ship in the U.S. Navy: ________ and ________.
Multiple Choice
- publishing rules; enforcing rules
- focusing on safety; focusing on efficiency
- rewarding loyalty; punishing derelicts
- providing organizational clarity; maintaining technical competence
In the context of the five levels of performance excellence, which of the following is most likely true of a contributing team member (Level 2)?
Multiple Choice
- He or she catalyzes commitment to and vigorous pursuit of a clear and compelling vision.
- He or she makes productive contributions through talent, knowledge, skills, and good work habits.
- He or she stimulates group to high performance standards.
- He or she works effectively with others in a group setting.
In the context of the nine keys of leadership success, which of the following best describes the multiplication key?
Multiple Choice
- The interaction among leadership qualities, the characteristics of followers, and the nature of the situation
- A leader’s use of principles and techniques for effective delegation, giving orders, and tapping the potential of all types of followers
- A leader’s ability to develop others and bring out their best in personal growth and job performance, including the ability to lead people through change and maintain adaptive capacity
- The importance of ethics, including the character of the leader—honor, honesty, courage, and other related qualities
In the context of the importance of discipline, which of the following should be avoided because it makes it difficult for employees to understand what behavior is appropriate and what is not allowed?
Multiple Choice
- Inconsistency
- Permissiveness
- Confrontation
- Rigidity
Management practices that lead to sustained and superior performance, regardless of the technique used, include all EXCEPT
Multiple Choice
- empowering people, rewarding performance, and maintaining high values.
- hiring good people, delegating decision-making, and performing quality work.
- accelerating change, mechanizing functions, and reducing staff.
- aligning resources, exchanging information, and achieving teamwork.
- establishing a direction, focusing on customers, and communicating with employees.
In the context of the nine keys of leadership success, which of the following best describes the front door key?
Multiple Choice
- The empowerment of people, including the power that comes with a leadership position, combined with a leader’s practice of servant leadership
- A leader’s ability to understand people and to persuade them to do things, including sensitivity to their needs, skill in listening and speaking, and motivation effectiveness
- A leader’s mastery of leadership principles, including the assignment of work, communication with followers, team building, and the rewarding of performance
- The importance of ethics, including the character of the leader—honor, honesty, courage, and other related qualities
Two aspects of caring leadership are commitment to a task and ________.
Multiple Choice
- personality
- concern for others
- execution
- space
- style of the followers
In the context of the five phases in the life of an organization, identify a true statement about the period of crisis in phase 1.
Multiple Choice
- Lower-level leaders become increasingly frustrated and demand flexibility and room to exercise their own initiative.
- Decentralized leaders are able to penetrate new markets, respond faster to customers, and develop new products.
- Leaders become overworked and harried by administrative details.
- Communication from the top management is less frequent.
The two key elements of level 5 leadership are
Multiple Choice
- opportunity and ambition.
- personal humility and professional will.
- love and work.
- training and experience.
- skill and luck.
LDR 535 Week 6 – Apply: Signature Assignment: Change Management Presentation
Purpose of Assessment
Develop specific strategies with supporting tactics to implement positive change within an organization. You may refer to the information that you prepared in Week 5 to complete this assignment, but your submission should add to your prior research and not just copy your Week 5 assignment.
Scenario:
You’ve been hired as a consultant to develop strategies with supporting tactics to implement positive changes in the corporation you chose in Week 5.
Review your analysis of the corporation’s change process from Week 5 to be sure you have a thorough understanding of the change and the need for the change.
Prepare a 12- to 13-slide Change Management Presentation for the company’s Board of Directors. Include the following:
- Evaluate why this change needed to occur.
- Discuss how this change impacts the company on a global scale.
- Discuss how this change impacts employees.
- Using Kotter’s 8-Step Change Model, chart strategies and tactics for positively implementing the organizational change. In your chart, complete the following:
- Develop strategies for each of the 8 steps in Kotter’s model
- Develop tactics to support each strategy
- Justify the effectiveness of each strategy and tactic with a rationale.
- Conclude your presentation with an explanation of how this positive organizational change will help the company sustain a competitive advantage in the global market.
Submit your assignment.
