Assessment 3: Outcome Measures, Issues, and Opportunities | Homework Solution

Assessment 3 Instructions: Outcome Measures, Issues, and Opportunities

Draft a 6-page report on outcome measures, issues, and opportunities for the executive leadership team or applicable stakeholder group.

Introduction

Note: Each assessment in this course builds on the work you completed in the previous assessment. Therefore, you must complete the assessments in this course in the order in which they are presented.

As a nurse leader, you may be called upon to submit a detailed report to your executive leadership team and key stakeholders that describes a quality or safety problem and its effects on outcomes, fully supported by relevant and credible data.

This assessment provides an opportunity to draft such a report in which you can call attention to quality and safety issues and opportunities, effectively support your position, and lay out a plan for change.

This assessment is based on the executive summary you prepared in the previous assessment.

Preparation

Your executive summary captured the attention and interest of the executive leadership team, who have asked you to provide them with a detailed report addressing outcome measures and performance issues or opportunities, including a strategy for ensuring that all aspects of patient care are measured.

Note: As you revise your writing, check out the resources listed on the Writing Center’s Writing Support page.

As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment.

How might you engage stakeholders to help develop, implement, and sustain a vision to actually change and improve patient outcomes?

What arguments might be most effective in obtaining agreement and support? What recommendations would you make to implement a proposed plan for change?

The following resources are required to complete the assessment.

APA Style Paper Tutorial [DOCX]. Use this for your report.

Requirements

Note: The requirements outlined below correspond to the grading criteria in the Outcome Measures, Issues, and Opportunities Scoring Guide. Be sure that your written analysis addresses each point, at a minimum. You may also want to read the Outcome Measures, Issues, and Opportunities Scoring Guide and Guiding Questions: Outcome Measures, Issues, and Opportunities [DOCX] to better understand how each criterion will be assessed.

Drafting the Report

Analyze organizational functions, processes, and behaviors in high-performing health care organizations or practice settings.

Determine how organizational functions, processes, and behaviors affect outcome measures associated with the systemic problem identified in your gap analysis.

Identify the quality and safety outcomes and associated measures relevant to the performance gap you

intend to close. Create a spreadsheet showing the outcome measures.

Identify performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect.

Outline a strategy, using a selected change model, for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff.

Writing and Supporting Evidence

Write coherently and with purpose, for a specific audience, using correct grammar and mechanics. Integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style.

Additional Requirements

Format your document using APA style.

Use the APA Style Paper Tutorial [DOCX]. Be sure to include:

A title page and reference page. An abstract is not required. A running head on all pages.

Appropriate section headings.

Properly-formatted citations and references.

Your report should be 6 pages in length, not including the title page and reference page. Add your Quality and Safety Outcomes spreadsheet to your report as an addendum.

Portfolio Prompt: You may choose to save your report to your ePortfolio.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

Competency 1: Analyze quality and safety outcomes from an administrative and systems perspective.

Identify typical quality and safety outcomes and their associated measures.

Competency 3: Determine how specific organizational functions, policies, processes, procedures, norms, and behaviors can be used to build reliability and high-performing organizations.

Analyze organizational functions, processes, and behaviors in high-performing organizations. Determine how organizational functions, processes, and behaviors support and affect outcome measures for an organization.

Identify performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect.

Competency 4: Synthesize the various aspects of the nurse leader’s role in developing, promoting, and sustaining a culture of quality and safety.

Outline a strategy for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff.

Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.

Write coherently and with purpose, for a specific audience, using correct grammar and mechanics.

Integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style.

SCORING GUIDE

Use the scoring guide to understand how your assessment will be evaluated.

Guiding Questions

Outcome Measures, Issues, and Opportunities

This document is designed to give you questions to consider and additional guidance to help you successfully complete the Outcome Measures, Issues, and Opportunities assessment. You may find it useful to use this document as a pre-writing exercise, an outlining tool, or as a final check to ensure that you have sufficiently addressed all the grading criteria for this assessment. This document is a resource to help you complete the assessment. Do not turn in this document as your assessment submission.

Drafting the Report

Analyze organizational functions, processes, and behaviors in high-performing health care organizations or practice settings.

• For example, consider such functions, processes, and behaviors as leadership practices, communications, quality processes, financial management, safety and risk management, interprofessional collaboration, strategic planning, using the best available evidence, and questioning the status quo on all levels.
• What makes these organizations high performers?
• What are these organizations doing that less successful organizations are not?
• How does your organization or practice setting compare to these benchmarks of high-performance?

Determine how organizational functions, processes, and behaviors affect outcome measures.

• What is the extent of the positive and negative effects on the outcome measures?
• What are the reasons for these effects?

Identify the quality and safety outcomes and associated measures relevant to the performance gap you intend to close.

• Create a spreadsheet showing the outcome measures.
• Refer to the example outcome measures spreadsheet, linked in the resources, that shows medication reconciliation compliance rates.

Identify performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect.

• What issues or opportunities are relevant to the systemic problem that you are addressing?
• What factors give rise to these performance issues or opportunities?
• What are their potential effects on outcomes?

Outline a strategy for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff.

• What are the key steps needed to implement your strategy? You are encouraged to use one of the change models included in the Mitchell (2013) article.
• How will information, knowledge, and best practices be shared?

Writing, Supporting Evidence, and APA Style

As you begin composing your report, consider the purpose of the report, the appropriate tone and style, and the expectations of the executive leaders who will be reading it.

Write coherently and with purpose, for a specific audience, using correct grammar and mechanics.

• Express your main points, arguments, and conclusions clearly and concisely.
• Proofread your writing to minimize errors that could distract readers and make it more difficult to focus on the substance of your report.

Integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style.

• Integrate relevant evidence from at least 6 scholarly or professional sources.

Submission Reminders

• Has your analysis of organizational functions, processes, and behaviors shown what high-performance organizations are doing that less successful organizations are not?
• Have you determined how and why organizational functions, processes, and behaviors affect outcome measures?
• Have you completed your spreadsheet showing quality and safety outcomes and their associated measures?
• Have you identified performance issues or opportunities arising from particular organizational functions, processes, and behaviors?
• Have you outlined your strategy for outcomes measurement and knowledge sharing?
• Are your claims and conclusions well supported by at least 6 sources of credible evidence?
• Is your analysis properly formatted and 6 pages in length, including the title page and reference page?
• Did you add the outcome measures spreadsheet to your report as an addendum?
• Have you proofread your writing to minimize errors that could distract the audience and make it more difficult to focus on the substance of your presentation?